Below is a list of non-standard fees associated with specific actions and types of account usage. This list is subject to periodic updates.
Foreign Exchange and Payout
| Action | Fee |
| Sending CNY to an individual from a foreign currency | FX fee 0.35%, payment fee CNH 22 or 0.1%, whichever is greater |
| Sending CNY to an individual from CNH | No FX fee, payment fee CNH 22 or 0.1%, whichever is greater |
Payment Collection
| Action | Fee |
| Payment collection for offshore registered companies* | 0.05% of received amount |
|
Payment collection for companies operating in specific industries* |
Fees vary (see below for details) |
Other Fees
| Action | Fee (USD) |
|
Incorrect beneficiary name amendment (Accepted, SEPA only) |
$10 |
| Incorrect beneficiary name (rejected) | $25 |
| Processing an inbound recall request | $30 |
| Returning a deposit (varies depending on processing bank) | $25 or $50 |
| Unauthorised direct debit | $25 |
| Post-payment amendment | $50 |
| Post-payment recall / tracking | $50 |
| Audit confirmation letter | $35 |
| Outbound payment return | $25 |
|
Crediting an inbound payment from a high-risk country (subject to compliance approval) |
$50 or 0.05%, whichever is greater |
|
Payment collection accounts requiring special approval from our banking partners |
$50 |
| Dormant account reactivation* | $50 |
|
Global Account set up (for companies in offshore jurisdictions and/or the industries listed below) |
$50 |
|
Global Account set up for complex corporate structures (for companies that have three or more layers of ownership) |
$500 |
|
Global Account set up for nominee shareholdings (for companies that have nominee shareholder(s) appointed) |
$250 |
* Payment collection fees for companies operating in specific industries. These fees are applied in addition to standard receiving fees.
* Dormant status defined as no outgoing activity for 12 months.
| *Industry | Fee |
| Chips, Semiconductors and Integrated Circuits | 0.05% |
| Fossil Fuels | 0.05% |
| Gift Cards and Game Keys | 0.05% |
| Pharmaceuticals | 0.05% |
| Property and Real Estate | 0.05% |
| Fine Arts and Antiques | 0.10% |
| Jewellery and Watches | 0.20% |
| Precious Stones and Metals | 0.20% |
*Offshore Jurisdictions:
- Anguilla
- Antigua
- Bahamas
- Belize
- Bermuda
- British Virgin Islands
- Cayman Islands
- Cook Islands
- Dominican Republic
- Isle of Man
- Labuan (Malaysia)
- Marshall Islands
- Mauritius
- Monaco
- New Caledonia
- Saint Lucia
- Samoa
- Seychelles
- St Kitts and Nevis
- St Vincent and the Grenadines
- Turks and Caicos Islands
- United Arab Emirates