Please attempt the following troubleshooting steps:
- Double check that the mobile number you provided on the 'Personal Details' page is correct.
- Ensure you are in an area with good network coverage.
- Disable any VPN, as this can sometimes interfere with the service.
- Check with your carrier if there are any issues impacting the receipt of overseas text messages.
- There may be occasional delays in the delivery, so we kindly suggest allowing between 5-10 minutes to see if you are able to receive the code before attempting to click the “resend” button.
Should the problem persist, please contact us by emailing support@currenxie.com.