General card fees:
- Your admin card remains free
- Add up to five active team member cards for a flat fee of HKD 50/month
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Additional cards are HKD 15/month each
The following additional usage-based fees apply:
- Domestic ATM fees: 2% of withdrawal or HKD 30, whichever is higher
- International ATM fees: 2% of withdrawal or HKD 50, whichever is higher
- Auto conversion fee: 1.95% *
- Refund fee: 2% ^
- Chargeback filing fee: USD 25
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Physical card delivery fee: Hong Kong HKD 100; International HKD 375
* If you spend in an unsupported currency or lack sufficient funds in a supported currency, your card automatically draws from your HKD funding. Converting from your HKD funds to complete these card transactions incurs a 1.95% auto-conversion fee and uses applicable foreign exchange rates.
^ When a refund is processed back to your card, a 2% fee is deducted from the incoming amount before funds are credited to your Global Account.
For more details about currencies supported by our card, check out this article.