If you believe a transaction may be suspicious or unsolicited, please first check if:
- It's a subscription payment
- It's an authorized payment (e.g. from a hotel deposit or small charge from a merchant checking your card's validity)
- The merchant has a different name
If you've checked the above and still don't recognise the transaction and would like to report a fraud payment, please contact us immediately by emailing support@currenxie.com.
You can learn more about filing a dispute here.