Currenxie Visa Card

Currenxie Visa Business Card Basics

• What is the Currenxie Visa Business Card?
• Where can I use my Currenxie Card?
• What are the Currenxie Card fees?
• What are the spending limits?
• What currencies are supported by the Currenxie Card?
• Does the Currenxie Card have a rewards programme?

Card Application

• Which countries and territories can my physical card be shipped to?
• Who can apply?
• How do I apply?
• How long will it take before I receive my physical card?
• Can I change my address for card delivery?

Card Guidelines

• Can I download a card transaction statement?
• How do I activate my card?
• Where can I find my Currenxie Card details?
• How are funds from my Global Account transferred to my Currenxie Card?
• How do I set my spending limit?
• What is a pending transaction?

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Approving Online Card Transactions

• How can I approve online card transactions?
• Can I approve multiple transactions via push notifications?
• The transaction that my push notification was referring to has timed out. What can I do?
• How can I revisit my push notifications in the Currenxie mobile app?
• Can I change the language for my push notifications?
• What should I do if my push notification-enabled device is lost or stolen?

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Multi-card Feature

• What is the multi-card feature?
• How many team cards can I add, and what does it cost?
• Who can request cards?
• How do spending limits and controls work?
• What happens if there is an insufficient balance to repay card bills?
• Where can admins manage cards and team permissions?

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Card Issues

• I am a virtual card holder. After activating my physical card, my reccuring online payments are being rejected. What can I do?
• Why was my transaction declined?
• What should I do if I don't recognise a transaction?
• What should I do if my card is damaged, lost or stolen?
• How do I submit a dispute?